This is a draft template. Replace the text in [square brackets] and have it reviewed by a qualified lawyer before publishing. Your signed project agreements should contain the detailed commercial terms. Then delete this note.
These Terms of Service (“Terms”) govern your use of the website operated by [Visnoa Systems legal entity name] (“Visnoa Systems”, “we”, “us”). By using this website you agree to these Terms. Services we provide to clients are governed by a separate written agreement or statement of work (“Project Agreement”), which takes precedence over these Terms if there is any conflict.
1. Use of this website
You may use this website for lawful purposes only. You must not attempt to disrupt the website, gain unauthorised access to it, or use it to send spam or malicious content.
2. Information on this website
Content on this website, including prices, timelines and descriptions of services, is provided for general information. Prices are indicative, exclude taxes and third-party costs, and may change. A binding price, scope and timeline is only established in a signed Project Agreement.
3. Illustrative examples
Engagements described as “illustrative” or “example” on this website are examples of how we would approach typical projects and are not descriptions of work for specific clients.
4. Principles that apply to our services
Unless a Project Agreement says otherwise:
- Scope. Work is delivered against a written scope. Changes are handled through written change requests that may affect price and timeline.
- Payments. Our standard schedule is 50% upfront, 30% at an agreed milestone and 20% at handover. Work may pause if invoices are overdue.
- Ownership. On receipt of full payment, the client owns the custom code and deliverables created specifically for the project. Third-party and open-source components remain subject to their own licences. We may reuse general know-how and non-client-specific tools.
- Client responsibilities. The client provides timely feedback, accurate information, necessary access and the rights to any materials it supplies.
- Third-party services. Hosting, APIs, AI models and other third-party services are subject to their providers’ terms and pricing. We are not responsible for their availability or changes.
- Stage of software. Prototypes are for demonstration and validation and are not intended for production use. MVPs are built for early users within the agreed scope. Production readiness requires the additional work described in the Project Agreement.
- Warranty. We fix defects in agreed functionality reported within the bug-fix period stated in the Project Agreement. We do not guarantee that software will be error-free or uninterrupted.
- Confidentiality. Both parties keep each other’s confidential information confidential. We are happy to sign a mutual NDA.
5. Intellectual property in this website
The content, design and branding of this website belong to Visnoa Systems or its licensors. You may not copy or reuse them without permission, except for normal browsing and sharing links.
6. Limitation of liability
To the maximum extent permitted by law, Visnoa Systems is not liable for any indirect or consequential loss arising from use of this website. Liability for client services is set out in the relevant Project Agreement. [Have your lawyer set appropriate caps.]
7. Governing law
These Terms are governed by the laws of India. The courts of [city], India have exclusive jurisdiction. [Confirm with your lawyer.]
8. Contact
Questions about these Terms can be sent to [legal or contact email address].