This is a draft template. Replace the text in [square brackets], check that it matches how you actually collect and use data (including any analytics, cookies or chat tools you add), and have it reviewed by a qualified lawyer before publishing. Then delete this note.
This Privacy Policy explains how [Visnoa Systems legal entity name] (“Visnoa Systems”, “we”, “us”) collects, uses and protects personal data when you visit this website or contact us about a project. We aim to collect only what we need and to be clear about why.
1. Who we are
Visnoa Systems is a software product development studio based in [city, state], India. For any privacy question or request, contact us at [privacy email address].
2. Information we collect
Information you give us
- Enquiry form: your name, email address, and optionally your company, phone or WhatsApp number, the service you are interested in, budget range, timeline and project description.
- Email and calls: information you share when you communicate with us.
- Client projects: business contact details, billing information and project materials needed to deliver our services.
Information collected automatically
- Basic technical data such as IP address, browser type and pages visited, processed by our hosting provider for security and operation of the website.
- To limit spam, our enquiry form stores a short-lived, one-way hashed version of your IP address for up to one hour. We do not store your raw IP address with your enquiry.
- [If you add analytics or advertising tools, describe them here, including cookies used and how to opt out.]
3. How we use your information
- To respond to your enquiry and discuss your project;
- to prepare proposals, deliver services and manage our client relationship;
- to send invoices and meet accounting and tax obligations;
- to protect the website against spam, fraud and abuse;
- to improve our website and services.
We do not sell your personal data, and we do not use enquiry details for unrelated marketing without your consent.
4. Legal basis and consent
We process personal data with your consent (for example when you submit the enquiry form and tick the consent box), to take steps at your request before entering into a contract, to perform a contract, and to comply with legal obligations. Where applicable, we follow the requirements of India’s Digital Personal Data Protection Act, 2023 and its rules, and — for visitors in the European Economic Area or United Kingdom — the GDPR. [Confirm applicable laws with your lawyer.]
5. Sharing your information
We share personal data only with service providers that help us run our business, such as website hosting, email delivery, cloud storage, accounting and communication tools, and only as needed for those services. [List key providers or categories.] We may disclose information where required by law.
6. AI tools and client data
We use AI-assisted development tools in our work. We do not submit confidential client data or personal data from your enquiry to AI tools without your agreement. For client projects, the tools and data handling are agreed in writing.
7. How long we keep data
Enquiries that do not become projects are kept for up to [24 months] and then deleted. Client and billing records are kept for as long as required by law, typically [8 years] for accounting purposes in India.
8. Security
We use reasonable technical and organisational measures to protect personal data, including encrypted connections, access controls and reputable service providers. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
9. International transfers
Some of our service providers may process data outside India. Where this happens, we take reasonable steps to ensure your data remains protected. [Describe safeguards if required.]
10. Your rights
Depending on where you live, you may have the right to access, correct, update or delete your personal data, to withdraw consent, and to raise a grievance. To exercise these rights, email [privacy email address]. We will respond within the time required by applicable law.
11. Grievance officer
[Name of grievance officer / contact person], [email], [address]. [Confirm whether a grievance officer is required for your business.]
12. Changes to this policy
We may update this policy from time to time. The “last updated” date at the top of this page shows when it was last changed.